Lawyers are taught to limit the scope of representation. It’s something we are taught in law school, and when we enter practice, something that is drilled into us in every legal practice management program we attend. We are taught that we must be very specific about clarifying the exact legal services we have been hired
Read More...Your staff hears it from prospective clients more times than you’d like to admit: Why should we pay that much for someone to draft a will when we can go online and get it for free? We can talk with an attorney at an 800-number any time of day that’s convenient for us and we
Read More...
This article from ElderLawAnswers gives a quick look at Vinnie’s client care program and the early days of the Academy. While some things have changed since the article was posted, Vinnie’s quote, “a maintenance program is simply one of the most effective business-generating tools an attorney can have,” is still true. Following publication of our
Read More...
This article describes the client care program model, explains how valuable it can be to both clients and attorneys, and explains, in broad terms, how to start a program and what services should be included. Over the next several decades, trillions of dollars are expected to pass from one generation to the next. Unfortunately, failed
Read More...
