Client Care Academy, Author at CCA

Drop the Hero Cape

Are your clients and potential clients the hero of your story, or are you? It’s so easy see ourselves as the heroes for our clients because we are the attorneys with all the legal expertise. Yet, this way of thinking is what prevents us from achieving unmet growth and potential. If you haven’t read Building

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5 Little Words

Once again we are going to share some wisdom from Simon Sinek (if you haven’t read our post What’s Your Why, give it a quick read). Inc recently directed attention to more wisdom that Sinek shared: there is one simple, five-worded skill to master that will make you a better and smarter leader. At Client

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