All systems are go for this week’s Client Care Academy meeting in Orlando, Florida. We are going to be a large group, and we are excited about helping more law firms transform their practices and profits. What’s holding your firm back from joining us? It’s probably the fear of change. We are asking you to
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The response to our November 29 – 30 Foundations Workshop has been fantastic – we are thankful to all of you who are joining us later this month in Orlando, Florida to learn and create client care programs for your estate planning and elder law practices. If your schedule doesn’t permit you to join us
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This is really a two-part question. First, what do they want from you, and second, are they getting what they want from your law firm? Remember that most clients, unless they work with attorneys on a regular basis, are not that comfortable with hiring and talking to lawyers. Their chief concern, as one savvy practitioner
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November is when estate planning and elder law firm owners analyze a lot of numbers, including productivity and profitability of their team members. You know that every associate and paralegal needs to pay their own salary and then some, but do you know how to make that happen? Scolding, by the way, or standing over
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